Terms and Conditions

.Terms and Conditions

Welcome to New Krishna Traders / JK Online. By using our website, placing an order, or purchasing our products, you agree to the following Terms and Conditions.

1. Products & Pricing

Product prices, availability, specifications and offers may change without prior notice.

Product images are for reference purposes. Actual product colour, size or packaging may vary slightly.

Wholesale prices may vary depending on quantity and product availability.

2. Orders

Orders are subject to product availability and confirmation.

We reserve the right to cancel or modify an order in case of incorrect pricing, stock unavailability or other genuine reasons.

Customers should verify product quantity, size and specifications before placing an order.

3. Payment

Payment must be made according to the payment options provided by New Krishna Traders / JK Online.

Orders may be processed only after successful payment confirmation, where applicable.

Any additional applicable charges will be communicated to the customer before order processing.

4. Shipping & Delivery

Delivery time may vary depending on location, courier service and product availability.

Delays caused by courier companies, weather, strikes, natural events or other circumstances beyond our control are not our responsibility.

Customers should provide a correct and complete delivery address and contact details.

5. Returns & Replacement

Return or replacement is subject to our applicable Return & Refund Policy.

Customers should check the product immediately after delivery and report any damaged, defective or incorrect item within the specified time.

Products may not be accepted for return if they have been used, damaged by the customer or are missing original packaging where applicable.

6. Cancellation

Order cancellation may be possible only before the order has been dispatched or processed.

Once an order has been dispatched, cancellation may not be available.

7. Refunds

Approved refunds will be processed through the applicable payment method or as communicated by us.

Refund processing time may depend on the payment gateway or banking institution.

8. Wholesale Orders

For bulk or wholesale orders, pricing, minimum order quantity, shipping charges and payment terms may be different.

Wholesale orders may have separate return or replacement conditions, which will be communicated before confirmation.

9. Website Content

We make reasonable efforts to keep product information accurate, but errors in descriptions, prices or availability may occasionally occur.

New Krishna Traders / JK Online reserves the right to correct such errors and update website information.

10. Privacy

Customer information will be handled according to our Privacy Policy.

Customers are responsible for providing accurate information while placing an order.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will become effective when published on our website.

12. Contact

For questions regarding orders, products, returns or these Terms and Conditions, please contact New Krishna Traders / JK Online through the contact details provided on our website.

Last Updated: September 2026